Please click the below appropriate category for your query.If you can't find your answers, please feel free to contact us.
Q. How can I register my profile on Oceania Matrimony?
A. You can either choose Online Registration or Offline Registration.
For Online Registration all you need to do is fill out the required information in the Registration Form as accurately as possible and click on the
'Submit' button .
For Offline Registration (Profile submission through network Branches)
Q. What are the things I should keep in mind while creating a matrimonial profile?:
A. While creating a matrimonial profile:
You should only provide accurate information.
You should fill each and every field in the profile correctly and accurately.
You should only include valid phone numbers and Email ID.
You should submit the details of your ID proofs
Verify all details before submitting
Q. Is there a limit on the number of messages a free member can send in a day?
A. Yes, there is a limit. A Free member can send a maximum of ten messages per day.
Q. What are the details an interested member is allowed to view in a profile?
A. Paid members can view all details including your family & contact details but a free member can view only your basic information
Q. How do I upgrade my free matrimonial profile to a Paid Membership?
A. Yes, there is a limit. A Free member can send a maximum of five messages per day.
Q. What are the benefits of Re-registration?
A. Only paid members can re-register their profile. For re-registration, you can continue to access your matrimonial profile and get paid membership features. You can choose four types of re-registration plans – Gold, Diamond, Platinum and Star.
Q. What are the different payment modes?
A. You can make online payments through credit card/debit card and net banking. Anywhere Banking and Money Exchange are easy ways to transfer funds to us. You can also make the payment to any of our branch offices, through cash, debit/credit card, cheque or DD/MO.
Q. Is online payment secure?
A. Yes! Our Payment gateway (CC Avenue, Fed-E-Gate, PayU & Paypal) provider adopts the SSL (Secured Socket Layer) technology, an internationally proven widely accepted technology, which ensures that all transactions are secure.